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Shipping & Delivery

Shipping and Delivery


By purchasing from you agree with this policy:

Shipping: All item are processed within 3-10 business days in the United States depending on the size of the product. Small being processed and produced more quickly than larger items.

Delivery:  Delivery time for economy shipping will range from 5-8 business days. Delivery time for Standard shipping will range from 3-4 business days. 


Delivery time may be longer than stated during the holiday season and national holiday times. Shop Captain Jax does not take responsibility for delivery delays that happen through 3rd party services. 


Should your package not show up please contact us through: 

30 days warranty

We have satisfaction and money back guarantee.

The best products

Your pet will be happier and more comfortable.

We care for you

We offer you the best products for the happiness of your pet.